Returns & Exchanges

Returns

If you would like to return your item(s) for any reason, you may do so for store credit up to 15 days from when your order is delivered.

To be eligible for a return, your item must be unworn, unwashed, undamaged and in the same condition that you received it. Please also provide the receipt or proof of purchase.

Returns must be mailed to the address listed below: Atrio Latino, 170 South Green Valley Pkwy, Suite 300, Henderson, NV 89012.

Please contact our customer service team for return assistance at: guest.services@atriolatino.com

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item and send you an email with your store credit. 

Exchanges

All of our items are printed to order, meaning we do not keep an inventory. As a result, we cannot offer an outright exchange. We will issue a store credit upon receipt of your returned item and you may then order your new size and/or color using your credit.

To do so, send us an email at guest.services@atriolatino.comand return your item to: Atrio Latino, 170 South Green Valley Pkwy, Suite 300, Henderson, NV 89012 

Refunds

Only items that are damaged or defective are eligible for a refund.

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item and whether a refund has been approved.

If approved, your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment.

Please allow 10 days for your approved refund to process. If you have not received it after this time, please contact us at guest.services@atriolatino.com

Shipping

Shipping costs are non-refundable.

To return your item, please send it to: Atrio Latino, 170 South Green Valley Parkway, Suite 300, Henderson, NV, 89012, United States. You are responsible for return shipping costs.

If your return is over $75, we recommend using a trackable shipping service or purchasing shipping insurance. We are not responsible for items lost in shipping.

Subscribe